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About matti
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| Date Last Visited |
08-31-2017
01:55 PM
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08-28-2017
08:37 PM
Thank you very much Liz fot your time and help, much appreciated...
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08-26-2017
12:44 AM
Thank you for your reply and time, I really appreciate it...Have a good weekend sir...
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08-25-2017
11:26 AM
So I signed up at the end of March with Gen4. Speeds were less than 1mbps and tech support tried for a few days to solve the problem and could not. So I was told if I stay they would upgrade me to Gen5 free and keep my current pricing. So after 5 months the bill went from $70.00 to $90.00. Called in and explained the situation that I was told It would be $70.00 plus taxes the first 12 months then $90.00 plus taxes the second 12 months. Two reps I just recently spoke to said they do not know what I am talking about, and when asked for call trascripts I had no luck. Asked to speak to a supervisior both calls and was put on a long hold with disconnection both times. Can someone please help me with this situation. Thank you for your time.
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