matti
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Raised pricing after 5 months...
So I signed up at the end of March with Gen4. Speeds were less than 1mbps and tech support tried for a few days to solve the problem and could not. So I was told if I stay they would upgrade me to Gen5 free and keep my current pricing. So after 5 months the bill went from $70.00 to $90.00. Called in and explained the situation that I was told It would be $70.00 plus taxes the first 12 months then $90.00 plus taxes the second 12 months. Two reps I just recently spoke to said they do not know what I am talking about, and when asked for call trascripts I had no luck. Asked to speak to a supervisior both calls and was put on a long hold with disconnection both times. Can someone please help me with this situation. Thank you for your time.3.7KViews0likes5Comments