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About Douglas
since
09-27-2017
09-28-2017
Douglas
Freshman
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| Date Last Visited |
09-28-2017
10:25 AM
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09-28-2017
08:24 AM
West of the mountains and wildfires. The sky is clear. So far so good.
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09-27-2017
09:28 PM
Curiously the signal strength shot up from mid-50s to mid-80s about an hour before the tech arrived. He checked everything out well and was about to pack up and leave when the signal plummted back to mid-50s for no apparent reason, but only on the system status page. His tech support software connection still showed mid-80s. Very weird. So we started swapping out equipment, starting with the modem itself. The signal strenght is holding steady now at mid-80s. If it stays that way for a week, then I'll concede that it is fixed.
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09-27-2017
12:23 PM
I'm in the far upper left circle, so not blacked out. I'm an SME customer and sold this upgrade to my company based on the claimed 25X speed improvement. I'd settle for 10. I'm getting basically none. On balance Gen5 for me is a very slight improvement, notwithstanding the speed is the same. If I can't get the download speed up however, then it will cause me some serious grief with my employer. I'll post again after the site visit.
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09-27-2017
11:13 AM
I just upgraded to Gen5 and a .90m round dish. My signal strength is mid-50s. Download speeds about the same or marginally better than the reliable 1 Mbyte/sec I had with Gen4 and a .90m oval dish with signal strength in the 100's. (So much for the claim by Hughes of 25X faster speeds). If the speed can't be improved, I'm thinking of going back to Gen4. I was told by a tech that a signal strenght above 50 is considered satisfactory for Gen5 by HughesNet, and that that value range is average for sites in the Pacific NW coast. True or False? I was also told that there is no correlation between download/upload speeds and signal strength. True or False? Quite frankly I find this last claim to be dubious. Tech support is sending someone out to check my installation and alignment. I'm not very hopeful. I posted this same question under a separate discussion topic but was advised to open a new topic.
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09-27-2017
01:24 AM
I just upgraded to Gen5 and a .90m round dish. My signal strength is mid-50s. Download speeds about the same or marginally better than the reliable 1 Mbyte/sec I had with Gen4 and a .90m oval dish with signal strength in the 100's. (So much for the claim by Hughes of 25X faster speeds). I was told by a tech that a signal strenght above 50 is considered satisfactory for Gen5 by HughesNet, and that that value range is average for sites in the Pacific NW coast. True or False? I was also told that there is no correlation between download/upload speeds and signal strength. True or False? Quite frankly I find this last claim to be dubious. Tech support is sending someone out to check my installation and alignment. I'm not very hopeful.
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