So 4 days ago, after I complained about my data usage, mysteriously, my allotted data went from 56% to 96%, even without a new allotment. I think because I had just gotten a new system. I was being billed for 2 systems on my credit card and I think I was being dinged for 2 systems on my data. I called about my credit card and was given a credit, and then my data was given back to me. I printed off the screens for proof. Then there was a 2 day outage. Now, 4 days later, 2 of those days with NO internet at all because the satellite wasn't working, I have 3% left. I had left my computer on during the outage and whether it was still trying to connect and accumulating data usage, I don't know, but I have no idea how I could have used 93% of my data in 2 days. The day before the outage and last night, I kept getting errors that my internet is unstable, so my queries took twice as long - I suppose that's how I used up all my data. I do not stream anything as Hughes Net is so slow and I don't have the patience to sit there while it buffers, so this is just reading email, using apps - Office 365, no games, no streaming. Hughes Net needs to look at their outage procedures and adjust people's accounts accordingly - and we should get a 2 day credit off our bill since there was a 2 day outage.
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