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About bignblue
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11-05-2017
09:16 PM
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10-30-2017
06:42 PM
once again never answering my question and deflecting
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10-24-2017
10:13 AM
1 Kudo
quick question - why do I burn through all the data in a few days, then the rest of the month my consumption rate is down to normal? My useage and devices never change - that is my rub and why it bothers me so much. I change nothing throughout the month and have only netflix that I use - yes it is set to the lowest resolution. please answer that question - why do I burn so much data the first few days even though my useage throughout the month is very consistent? BTW - I chose to air my dirty laundry because every time I call it is my fault. All they offer me after saying it is my fault is tokens. You could give me 1000GB and it still would not be enough the way I supposedly burn through data. My son uses data on his phone constantly and never burns more than 5GB in a month.
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10-07-2017
04:07 PM
3 Kudos
I am amazed at how bad this service is! I burn through all my data within 2-3 days - the last month all bonus data was fried within a few days (burned 33GB in one night while I slept!!) I think this service is a complete scam and I am pissed I am stuck with them for another 18 months! I thought my DSL service was bad, but in hindsite it rocks compared to this S@$%! I honestly cant wait to get back to my DSL because at least that was consistent. Hughesnet takes no responsibility for data useage and it is ALWAYS the users issue - they conviently explain how it can never be them and that satellite is so much more complicated than ground based internet. Ridiculous!! I would love to start a revolution against this company - it kills me how they promote their tell a friend campaign. Has anyone ever recommended this service to a friend? Needless to say I am pissed - pissed at myself for believing the lies and signing up for the service, and pissed at the company for such an awful service!!
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