About keithstregesr

So you know I am not going to reply on this anymore I am sick of people that don't represent hughesnet getting nasty and telling everyone what to do. People aren't allowed to bully anywhere these days as it isn't tolerated but it seems to be allowed on here so I am done commenting from this point forward. I have had enough it has happened on this post and many others I dont' need this abuse. ... View more

You know the sad part is I have been told things two separate tech people from hughesnet said the same and now you say they lied to me. Or they "were not correct" I don't know who to believe anymore. I can't say I can trust anyone at this point from what you wrote. I wish there was someone I could trust at hughesnet!  The two tech people that I spoke too seemed to know alot and were very knowledgeable but now your saying they were not correct who am I supposed to believe now?  ... View more

If as you say the 3 lights flashing don't mean activity is being charged why did 2 people I spoke to on the phone say when the top 3 lights are flashing it is using data. Also I had umpluged the internet cable to my computer on several different nights and when I hooked it back up in the morning there was MB gone???? I am curious how this can be explained. Why is it that whenever I hear from different people from hughes net they each can tell me different things? I don't know what to believe and what I can't believe anymore, I think everyone should be saying the same thing if what they are saying is the truth. Am I wrong? Again I was told from two people from Hughsnet that when the top three lights are flashing fast it means that data is being used but you say it isn't. This doesn't make any sense. ... View more

I find your comment interesting as I have been told by at least two people when I called hughesnet they both said the data used by the modem just to communicate DOES count against my data allowance. When I was on the phone the one time and my computer was off the top three lights were flashing away and I have come home from shopping and found the 3 light flashing away and have been told by 3 people from hughnet that the top three lights means that data is being used but since I didn't have a wireless router hooked up they couldn't explain why this is going on. I said before I don't know how to do screen shots from my computer. I had written down the dates and amount of data when I went to bed and even unplugged the modem from my computer and went to bed when I got up I plugged it back in and checked the data and data was used when nothing was even hooked up to the modem throughout the night. This is very frustrating! ... View more

I dont' even know how to do a screen shot. I have heard of it on phones but never on a computer. I have written the mb at night when I log off and shut down and unplugged everything and when I started it up and checked it first thing it used 1mb and I was told by several technical reps that the modem uses at least one mb or more per day just to keep signal. So shutting the modem down overnight still uses the data I am paying for and I was never told about this usage when I signed up. I have made multiple calls for support and never seem to get anywhere in the end. I have filled out the comment emails I get after the calls it isn't the person I am talking too fault but again I have just come home during the day the computer is off and the 3 top lights are flashing away with nothing even hooked up and no wireless router hooked up either. My direct tv wants me to connect to the wireless router but I can't use the computer without using up the data just to check my email and a few times a month check my facebook. The only thing that helped is when I shut the modem down for 12 hours it was better but now back to flashing away even when I am not here it seems. I am so frustrated. Again I don't know how to do a screen shot on my computer much less on my phone. I am getting a new cell company so I can check my email on there and facebook sad I should have to do that but no options anymore. You used to have the bonus data ran from midnight to 8am now it is 2am to 8am I for one am not up at 2am as I sleep or at least try to at night. They make such a big deal about the 50 gb that only gets used from 2 to 8am. They need to go back to their old plans that was worth the money since they dropped the anytime data and raised prices of the plans we are getting ripped off. Sorry but just being honest. ... View more

I don't even have my wireless router hooked up anymore with all this. I am plugged directly into the computer with hard wire and my computer is off and still the 3 lights are flashing away. I was even told by hughes net that the three lights show data is being used but they can't figure out where. I am wondering if it has something to do with the modem. I dont' have a wireless anything hooked up and not even my cell phone so no way anything else can be using data. I have even unplugged it from my computer at times. ... View more

When the top light flashes it is communicating with the satellite but like when I just came home the top three were flashing away my computer was off and nothing else is even hooked up to it. IT isn't minuscule amounts either on day 2 of now data i was down 5% already and I only check my email 2 times a day . Really getting pissed off here!  ... View more

Thanks so much! I am new to this. ... View more

I have been having problems for months with the modem flashing all 3 lights using data when nothing is on and no wireless router is on anymore but still uses the data I am paying for. I have tried many things they told me too but still having the same problem again today. So frustrated! ... View more