Hello Everyone, New to Gen5 but not to HughesNet. Had Gen4 for a couple years then whatever was before that for a little bit. I work from home and my primary business tool is Skype for Business. Since switching to Gen5 I have noticed quite a bit of variance in service, which I believe is contributing to, or the cause of, my Skype for Business connectivity issues. During one 30 minute screen sharing session I was disconnected from the presentation 14 times. Prior to switching to Gen5 I never had those issues. Sometimes download is <1M. Sometimes it is great, but definitely not the consistent level of service I had with Gen4. The new data plan is nice - I have the top plan in terms of data due to work. What I have noticed is I have had to reboot my modem pretty consistently, which seems to help sometimes but not always. Right now my satellite signal receive strength is 62, gateway 15, beam 5, outroute 9 (not sure what any of that means, but I have seen others post similar info. I would very much appreciate any help with troubleshooting this. Thank you.
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