About Coke90

I have never felt so lied, cheated, and stolen from by what is supposed to be a great internet provider. They are far from that i have lost all respect for this company. I was lied to by multiple employees of the company first by the sales rep, i was supposed to be paying 40 a month come to find out later they would be charging 50. Thats not the worst part the first 4 months of my service i was unable to use wifi because the tech never properly hooked it up not to mention he kept trying to push his church on me, it was extremely unprofessional. I then decided after 4 months of paying 50 each month to move the service to my moms house to let her take it over, worst decision of my life i should have paid the money to just cancel service it would have saved me a headache. I was told that the move of service would be free ok sounds great right, absolutely not after they installed in new location and finally got it working properly i got my new bill which was now 70. I thought it may have been a small added fee so i waited for my next bill which was 70 again so i called to see what the problem was. Why was my bill being raised once again and they told me that in there notes it was already explained to me which was a lie. I guess because they atomatcially upgrated me to gen 5 from gen 4 that there is extra charges each month which i was never told about or agreed to pay but yet they said they explained it all to me and theres nothing they can do. They charged my credit card extra fees that i was not told about and then they lied about it this is illegal and should not be tolerated! I then told them i want my credit card taken off file and they told me its an extra 5 dollar charge each month to recieve a paper bill what a joke this company is full of hidden fees and has no respect for its customers i wish i could get out of the contract. Until they make this right i will do everything i can to prevent people from getting there service and getting scammed like i did so everyone please beware and dont get yourself stuck in a contract with the.! ... View more