we've been with hughesnet for over 5 years and not by choice. despite "upgrades and improvements" (which means higher costs), internet speed and service never improves. We upgraded our plan because we were exceeding our monthly limit only to find out that we still exceeded our monthly limit with no other changes to our internet usage. Hughesnet preys on those in rural areas that are forced to use them for "faster" (yet more expensive) internet. When you call their customer service, you get a different response each time not to mention their lack of concern. Changes are coming...
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