mhenning
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Re: Norton Core
Spent a couple hours on the phone with a Norton tech to get the router working. The good news is that they are aware of the problem and a fix is on the way. The bad news is that you have to dink around when trying to connect satellite internet but here is how it is done. (BTW, those complaining about Hughes Net speeds need to get a 75 baud dial up modem and work with that for a day.) Okay..... There are two ways to skin this cat. The first is to take your modem to a friends house that has internet not through satellite and connect it up to their internet service and complete the set up using the Norton Core app and then bring the modem home. Actually, there is a third way, you can take you labtop with an ethernet port and go to a friends house and connect the Core to your laptop and connect to the internet through your friends service on your computer and complete the setup in the Norton App. To not bother your friend you need to have a smart phone with the ability to be a hotspot. Connect your computer to the hotspot and the modem to your computer ethernet port and plug the modem in and use the Norton App to setup the modem. Once you have completed the setup and assigned the Norton Core to your Norton account, go to the Norton App and tap the menu icon in the upper left corner and then Settings » Network » DNS and select ISPs DNS. Once all that is done you can connect the router upto your satellite modem and you should be in business. Aparently not all of the Norton techs know how to do this so if you have to call Norton Tech support ask for Deepjyothi Prasad. Mike7.2KViews2likes3Comments