About dwhoule

dwhoule · ‎12-23-2017

Engineering Update Hello, For folks in your situation, Hughes is actively setting up processes to open up new capacity in several Gen5 regions. This expansion will optimize performance across the entire network. We weren't given any time frame for when this will happen or be complete, but once we have any additional news to share, we'll let you know. -Liz Thanks for the update Liz. Unfortunately, I need, and am paying for, consistent bandwidth today, not someday in the future. One thing I've learned over 30 years developing satcom (TDRS & AEHF) and telcom engineering solutions is that a task with no schedule has no completion. I'll request a modem return box. Perhaps if more beam 68 users cancel their service, the service will improve for the beam 68 users who continue to pay for erratic bandwidth. - Dennis

dwhoule · ‎12-22-2017

Satellite Info: Satellite Name EchoStar-19-NAD Gateway ID 14 Beam ID 68 Outroute ID 10 Test results are here: http://testmy.net/quickstats/dwhoule and pasted below. Please note the frequent drop in download data rates to 1Mbps and below during the evening hours. Thank you in advance for resolving this service degradation. - Dennis

dwhoule · ‎12-15-2017

I'm a new Gen5 user as of 12/13/17 and am experiencing the same evening data rate slowdown as is already well documented here. My info: EchoStar - 19 NAD Gateway 14 Beam 68 Outroute 10 TestMy.net results: http://testmy.net/quickstats/dwhoule and report image below. Based on the multitude of forum posts on this topic, it looks like this is a chronic HughesNet technical issue that is not being resolved, so I'll likely cancel my contract so as not to waste any more money here.

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Date Last Visited	‎12-28-2017 02:04 PM

About dwhoule

Re: Beam 68 Update

Beam 68 diurnal B/W test results

New (12/13/17) Gen5 user with slow evening data ra...