Well Excuse me. Liz Generalizing my own experience??? The REALITY is that your product is not working, and when it does, it's just about useless. You are perceptive, I do have serious issues! I've been paying for a product that doesn't work and when it does, it is poor at best!!! I know customers and Hughsnet people come here and they need to know about this worthless product you extract money for. I don't usually get this way about products but having been in the service industry for over 45+ years, I know a worthless product when I see it. I have called your tech support lines in the past only to speak to someone of no technical expertise and poor English skills. I can't get any service out of your company. When this system was installed the installer left with it performing poorly. He said that is the best he could do. What? He even indicated it doesn't seem to be operating as well as he usually sees. I've posted before about the service stopping while trying to download movies in the off peak hours to save data usage. That has never worked!!! When I had satellite service through Dish it worked flawlessly. I went to Hughes to get more data and limited data caps. Just last night we were trying to stream a movie and it continually stops and looses audio and we are at the top of the month with plenty of data!!! So... if this is your Tech Support site then how about somebody giving my some Tech Support. Oh P.S. I will post this on social Media
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