I, too, am in NW Washington. Have had the service for about 3 weeks and it has been a total fail starting with the installer. No speed, tech support hoop-jumpimg, for no real reason; it's ridicuous. There are 100's of posts everywhere about speeds being un-usable, and not ever, not even ONE post ever about it being fixed. They delete my comments here if I point his out, so if you have read this, you are both lucky and unlucky - as you probably are stuck in this contract as I am.
... View more