About Gdge

Gabe, I can only imagine the headaches you deal with. The big problem is that the internet seriously never seems to load and when it does it’s slower than dial up the majority of the time. I feel I’m not getting anything I signed up for (I’m on my phone’s lte again typing this). I have a feeling the majority of customers feel the same way. I don’t like feeling like I’m being completely taken advantage of. And I’m in the middle of bedtime routines so I don’t have time to deal with tech support. The problem is that it feels like it’s NEVER working. Is it possible a tech can fix that? ... View more

Thank you for the links, I’ll try that out. It will be helpful to see where the data is leaking. I really appreciate that! My frustration in wanting out of my contract isn’t entirely inspired by the craziness of how my data is supposedly being used, but rather in that I feel like have have received nothing promised. Each time I’ve posted here I’m on my cell phone LTE network. That should say enough in itself! The WiFi is so slow and unreliable that I don’t even use it unless I absolutely have to. Thank goodness I have unlimited data with my phone plan through Verizon, I would be out of a job if I had to rely on the shoddy connection I’m over paying for. I’m a single working mom and don’t have time to call tech support all day when I need the connection to be working. It’s frustrating. I feel like I’m getting about one quarter of what the expectations were. So yes, I’m frustrated and want out. I can handle things not being exactly as planned but the internet through HughesNet has been so entirely subpar I’m dumbfounded by it. I really do want to point out though, that my experience with the technicians and employees of HughesNet has only been positive, in that they are professional and kind. ... View more