Gdge
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Joined 7 years ago
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Re: Can I see where the data is being used?
Gabe, I can only imagine the headaches you deal with. The big problem is that the internet seriously never seems to load and when it does it’s slower than dial up the majority of the time. I feel I’m not getting anything I signed up for (I’m on my phone’s lte again typing this). I have a feeling the majority of customers feel the same way. I don’t like feeling like I’m being completely taken advantage of. And I’m in the middle of bedtime routines so I don’t have time to deal with tech support. The problem is that it feels like it’s NEVER working. Is it possible a tech can fix that?9.1KViews1like1CommentRe: Can I see where the data is being used?
Thank you for the links, I’ll try that out. It will be helpful to see where the data is leaking. I really appreciate that! My frustration in wanting out of my contract isn’t entirely inspired by the craziness of how my data is supposedly being used, but rather in that I feel like have have received nothing promised. Each time I’ve posted here I’m on my cell phone LTE network. That should say enough in itself! The WiFi is so slow and unreliable that I don’t even use it unless I absolutely have to. Thank goodness I have unlimited data with my phone plan through Verizon, I would be out of a job if I had to rely on the shoddy connection I’m over paying for. I’m a single working mom and don’t have time to call tech support all day when I need the connection to be working. It’s frustrating. I feel like I’m getting about one quarter of what the expectations were. So yes, I’m frustrated and want out. I can handle things not being exactly as planned but the internet through HughesNet has been so entirely subpar I’m dumbfounded by it. I really do want to point out though, that my experience with the technicians and employees of HughesNet has only been positive, in that they are professional and kind.9.2KViews1like3CommentsCan I see where the data is being used?
We had to buy a few tokens last month so I decided to just go for it and get the 50 gb plan so that I wouldn’t have to keep worrying about it. But now that we’re on the new plan we’re somehow already through half of our data five days into the month. How in the world is that even possible. I’ve been trying to hard to give HughesNet the benefit of the doubt because I realize every company has hiccups, but it’s been nothing but problem after problem for four months now. Is there a way to get everyone who has issues (which seems like every single customer), into some sort of group filing to get out of our contracts? (The website wouldn’t let me use legal terms if I wanted to post). It’s painful how awful the internet is through them. <br>I do have to say all of the company representatives I have worked with have been kind and professional.9.3KViews3likes11Comments