I've had the same problem for 2 years now with this service and I've tried buying fancier modems, nothing is set to HD, I'm not over my data cap, and plugging a device directly into the modem doesn't help. I'm also careful to turn all other devices off other than the one I'm currently trying to use and that doesn't even help. I can browse the internet and receive and send emails. However, I can't attend video classes online or stream any video (not even a short YouTube video without giving it 20 minutes to load first). I definitely can't use Hulu or Netflix. It's very frustrating and I'm thinking I must just be on the edge of the service range and maybe would be better served elsewhere. Any ideas?
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