For the past month, I have been having problems with email not conecting, dropbox not being able to sync, unable to connect to the app store, and sporadic loss of connectivity. At first, I thought it was my router. I disconneted the router and went direct from the desktop to the Hughes modem, and still had the same issues. I also have the same issues on 2 different laptops, and other devices such as ipads, and phones when in the house using the network. In my mind, that rules out an issue with a specific computer or settings. I have called tech support numerous times, and they even sent a tech to the house. He put in new cable from the dish to the house. He said everything tested fine, but it is still not working properly. The reason I believe it has to do with the Hughes system is that I can disconnect from Hughes, set up a hot spot on my phone, and everything works fine. I can take the laptops out to a different internet connection, and again, everything works well. Sometimes I will catch the system status showing a problem, but most of the time it says everything is fully operational, even though I can not connect to these secure sites. Hughes Tech support has supposedly elevated me to another level, that was supposed to call me back within 3 days. It has now been 13 days with no call back. I called again, and they said 10 days. Does anyone have any suggestions?
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