I couldn't have written it better! The only exception is that I've tried to be patient and have called only every 3 months complaining about the speeds and their false advertising. Several times I received a new modem (one was a rebuilt), the other supposedly new. The speeds went up slightly, but soon went down. I've lost many many hours on the phone with tech people. There seems to be no solution other than trying to find some other provider (not easy as I live in the country). Hughes Net is the worst!!
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