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About tjmarshall
Sophomore
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| Date Last Visited |
04-30-2018
12:23 AM
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04-23-2018
04:41 PM
Also- Since this service was relatively new, do I need to send anything back to Hughes? Or does someone come pick anything up?
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04-23-2018
04:40 PM
Great! Thank you for your assistance and for working to find a good solution. I would like it cancelled at the end of the billing cycle. Will this next bill be my last? Or will I receive a final bill? Thanks Again!
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04-22-2018
03:24 AM
1 Kudo
Sounds pretty close to what the two reps that came to my house said....
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04-20-2018
04:43 PM
Thank you both for your concern. Will I be charged a cancellation fee?
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04-12-2018
12:12 PM
I apologize for the delayed reply. I have had a family emergency. At this point, I feel so negatively towards Hughes, that I do want to just cancel the service. Please advise
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03-30-2018
04:46 PM
Sure, I understand. However, the service is so inconsistent and spotty that I am definitely not able to do what I used to be able to do for half the price. It's been so bad lately, that I opted to upgrade my cell phone data just to accomplish my regular tasks as the internet is not dependable/run out of data by the 15th of the month. Does that make sense?
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03-30-2018
12:14 AM
I had Mediacom, but moved to an area where they dont service. Also, do not believe I have ever actually used 30 hours of streaming since getting this service. The data goes really quickly doing even the most minor task online. I will check the token issue again. Thanks
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03-28-2018
12:22 AM
Thanks. I was actually told by a rep to post my complaints here as corporate people review the posts and it's the only way to get any results. I am waiting for her to get the call. It probably will take a bit as I started this service back in September or October
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03-28-2018
12:19 AM
Amanda, I just reviewed my account and noticed that data tokens were added... however, there is a charge to apply them to my account. Was that what you intended?
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03-27-2018
12:20 AM
First of all... I have worked in collections and bankruptcy. Not sure how they can garnish someone who doesn't receive a paycheck because they are a student... So many ways around this. Simply- their message boards can easily be screen shot and reviewed by my atty. I am not worried.
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03-27-2018
12:18 AM
It's been a week.... Nothing. No solution. No contact. I am out of data. I can't finish my work online. RIDICULOUS. This has to be some sort of scam and not a legit service. I think I am going to call my states atty office tomorrow and see if they have received any complaints!
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03-19-2018
12:17 AM
1 Kudo
I am so sick of this service. It is the slowest internet I have ever used. At this point, I would be better off using the library's internet. I was told by the sales rep that I could totally stream TV and continue what I had been doing with my old service. In fact, it would be faster, more reliable, and I would have plenty of data. None of that is true. I have had two reps out here to check things, multiple phone calls to customer service and running connectivity, my issues were "escalated" to some department, but I have yet to receive a call from them. This is junk and I could not be more disappointed. My last call, the rep took money off my bill.... and yet it doesn't appear to actually be discounted. I want out of this junk service ASAP. I will never recommend anyone to use it, in fact, at this point, I will tell everyone I know to avoid HN like the plague.
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