About DiamondH

What if I amnot by the phone?  Will they leave a number to call back? ... View more

Yes, state code is listed as degraded.  Funny thing is that I finally got the video to upload, just took 2.5 hrs.  4.5 minute video under that status.  For a few months I have run out of data in less tha 2 weeks, but not really noticed a differnece in speed, sadly.  I choose that time to watch youtube vidoes but never had done streaming. Hughesnet has trained me not to even try, so I do not have any smart tv's or streaming enabled, no printer.  I should think the difference would be noticable in the degaraded state, but it is not, sadly.  So when I read the results that say I am below 60% of the hughesnet average, that is okay?  What can I check on my end?  I had glasswire, showed nothing was eating my data, but seemed to take up data, so I uninstalled after 2 months. no smart appliances, tv's, printers, not sure what to check next.  Thank you for your time. ... View more

At the time of the testing, I disabled the Wifi and was connected directly to the modem.  Also for the video uploads.   https://testmy.net/quickstats/JenniferHudson There are now 14 tests.  The state is now degraded as I have run out of data with the testing and trying to upload a video that was taking hours.  Normally it is slow, but never hours and hours to upload.  I tried different browsers, different computers, disabling the firewall, making sure nothing else was connected.  I do know my way around the control center.  Is there a way I can check on things?  General browsing was also crawling.  Are these speed averages normal?  Downloads too? Minimum ☨ 2.89 Mbps   :   0.03 Mbps Average ☨ 6.16 Mbps   :   1.9 Mbps Maximum ☨ 8 Mbps   :   3.72 Mbps ... View more