I just had gen5 installed a little over a week ago. Since then I have had nothing but slow speeds and buffering regardless of how many devices I have or don't have using the system. I was told I would have good video quality. Especially when using video messaging with my Girlfriend in Hong Kong. So far I haven't gotten what I was promised for the price. I have run several speed test and they have come up way short. I have turned off or removed all devices but one using the system and it still buffers or is slow to load. No computer connected to the system no directv or game systems. The phone call quality I have been told on a couple of occasions has been poor. The system was as far as I know never tested before the installer left. I think he made one call on the system. I have turned the system off and on. Not sure what else I can do.
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