I have to agree with you. We shouldn't have to pay to cancel a service that isn't what was promised. It kept saying I had usage, and I had the system unplugged!!! You still have to pay the $400.00, though. That's how they stay alive. If you don't use them, they'll just steal $400.00 from you. I used to praise Hughes for their technology, but I will discourage everyone I know from doing business with them.
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