About dzjboyle

It's worth a shot. Thank you. ... View more

Yea, we did....thank you for all your help. ... View more

We tried all sorts of configurations and also plugging it directly in. Nothing worked so we are having a tech guy come out tomorrow.  ... View more

First I called HughesNet, they told me to call Xbox. I spent all day fartin' around with Xbox and the settings. Xbox couldn't help. So I called HN tech support. She told me the only way to fix it was to go back to the GEN4 modem instead of using GEN5. I told the HN guy what tech support said. He said no they wouldn't do it. I told him I wanted to talk to supervisor. He put me on hold for 20 min's and then came back and said "he spoke with the manager" and said no they wouldnt do it. He told me to call Xbox and ask for specific ports to be opened. So we did that. It still didn't work. We are limited in our internet choices out here. This is insane. There has to be a solution. ... View more

GabeU, since you seem to be the go-to guy here, I wonder if you can give me a hand. I'm a newbie with this whole satellite internet thing. My son is trying to hook up an Xbox One but because he has a double NAT, cannot connect with others. I've been on the phone for days with Xbox and HughesNet and no one has an answer. If I use a LinkSys, or something like that, and plug the Xbox in directly, do you think that would solve the double NAT issue? No one seems to have an answer for me. Maybe you don't but I'm trying every avenue. Thanks so much! ... View more