I recently upgraded from Gen 4 to Gen 5, and I’ve been trying to activate the HT2000W modem, but I haven’t been able to get it working. When I go onto the 192.168.0.1 site, my SAN shows a — and there’s a red warning that says: “Your System is Not Quite Ready Once your installer has activated your modem, you will be able to complete your Service Activation and go online. If you are replacing an existing satellite modem, please wait while your new modem completes activation.” I recieved my new modem in a box, along with the gray wire that connects to a PC, and the black wire that plugs into an outlet, and a black wire that connects the modem to the wire that plugs into the outlet. I’ve also unplugged the modem three times and waited an hour each time, and I also pressed the reset button as well. When I have the modem powered on, the power light comes on, and so does the LAN and WiFi lights, but the System and the Recieve and Transmit lights just won’t come on. I’ve plugged all the cords into the modem, but I’m not sure what I’m doing wrong.
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