About Breninithaca

My son has to do online public schooling. His school is using Google Classroom and Google docs to accomplish this. The high school kids all have Chromebooks to work from or they can work from their home devices. Last week this was slow but still worked. This week we can't access Google Classroom or any of the Google apps, just Chrome itself and Gmail. On my PC (Win 10) and his personal laptop (also Win 10), if you try to load docs.google.com it just comes up with a white screen and spins until an error comes up. He can't get his school Chromebook to connect to Hughesnet at all. Our iPad and both iPhones bring up Google Classroom and Google Docs in offline mode and refuse to go online. I've even tried our old Linux machine that we never use anymore and it can't get them to load either. Everything else works fine! I've rebooted systems, cleared browser caches, even gone so far as to try to download Google Apps from the Windows Store. It won't work either. And it's just us, because I've reached out to other parents from our district and they aren't having this issue. If it weren't for the fact that google.com and gmail.google.com were working I would think Hughesnet was blocking Google. I don't think this is a data issue because we got an email just a few days ago from Hughesnet that they were lifting data limits indefinitely to help all the people who are now working and going to school from home. ... View more

My HT2000W is running really hot. Hot enough that it hurts to touch the top of it. The sides and front are also hot but not like the top is. Internet is slow but not horribly so. Device is in the same place where it has always been and has plenty of space for air circulation. There is an air conditioner running in the house and the room is around 72 degrees. Should I be concerned? I'm wondering if I should unplug it and let it cool down. ... View more

We have recently started losing data at a rate of 2 gig per DAY. We usually go through our 10 gig in about 20 -25 days and I usually end up buying an extra 5 gig token each month. But the past week or so the data use has been really bad. We rolled over to the new month yesterday and this morning we're already almost 25% down which is crazy. We have multiple devices 2 of which connect via ethernet the rest are wifi. Devices are 2 Win 10 PCs, 2 iphones, an ipad, a kindle fire, an Xbox One (which i try to leave disconnected) and a signal booster. The signal booster just got installed last week and I'm wondering if it is causing the problem. I keep it off when it isn't needed so could it still be draining data? The second Win 10 PC is also new as is the Kindle. But they are also both powered off when not in use and they aren't actually used that much. The modem is an HT2000W. The signal booster doesn't have a model number that I can find. Our wifi comes up as 2G and 5g on our mobile devices but the 5g rarely works. ... View more

Our data rolled over on 4/27. We have been away on spring break for the past week. Laptop and mobile devices went with us. Which left only the desktop which was completely unplugged in case of a power outage and the Xbox which was powered off. We just got home this morning and my data meter shows we’ve already used 5 of our 10 gig for the month. How is that possible when we weren’t even home to use it? Our nearest neighbor is half a mile away so they can’t be accessing it. Not when the service dies about 50 feet from the router. ... View more