Liz, Any news? I live in a rural area. HughesNet is my only means of Internet and voice service. I need to drive 3 miles to obtain cell service. I'm in the 7th week now of crippled phone service. I'm off to drive 3 miles to make my bi-daily phone call to Voice Support and experience the identical conversation I've had about 25 times now, receive another trouble ticket and receive repeated assurances that my problem has been escalated to the highest levels of Engineering for resolution. I'd hoped that my problem was part of a larger technical problem which would resolve once the larger problem was fixed. At 7 weeks I've concluded this must be an isolated issue, with no solution ever to arrive. I base my pessimism upon dealing with the Voice Support group and its utter lack of a resolution outcome. I have a couple dozen trouble tkts, I'm on my 3rd ATA and wondering how, after a year of flawless voice quality, I have a useless phone line. Julian (a carbon-based life form now wholly dependent upon silicon-based applications)
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