So, how much sense does it really make that since day one of hook up, we haven't been able to get service and they would charge us an early termination fee?? What company penalizes a customer when they cancel because they are not getting the services that they thought they were going to be paying for from day one?? Not a very good company. They have seen that we arent' getting good connection when tech support actually did try to see what the issue was. This is a known concern. We literally can not use this service and a tech hasn't been back to out home to see what the problem is. No one has reached out to us and it's been a nightmare company to deal with. No concern for their new customer what so ever. That's ok. There is always Google, Yelp and a whole community of online websites that I can blast this company with negative reviews. Not a good way to gain business but a really good way to lose business.
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