About Randym2

Follow Liz's instructions and give her the info. she requests and focus on getting your problem resolved and it will happen.   Rant and rage only delay progress.   It is human nature to get upset when things go in a different way other than that we want, need, and/or expect. I've been there-done that. There is several approaches to these situations and one must decide on the best one leading to the quickiest and/or best resolve.   If one really is serious in getting help from someone it takes having an understandable and respectful  commuication between each party.   I've have many times read or listened to ones concerns which made no sense only because the person was not telling it as if they, themselves were hearing it for the first time and by doing so, leaving out crucial information that would otherwise made perfect sense.   The next line is not directed, directly at you but, to all.   Always reread the question and then reread and LISTEN to your respond.   In closing, go back and reread the opening line.   Cheers and Good Hunting   ... View more

@Liz wrote: Good morning Randy,   Please check your PMs, I sent you a question regarding the unwanted e-mail accounts.       The 2 unwanted email accounts has now been removed from my profile page. Thanks, Randy         ... View more

@Liz wrote: Good morning Randy,   No worries, this is a good teachable moment for me. Seems like the OID error is likely to happen when migrating/deleting email addresses, so I will be sure to ask about it in the future.     Are you saying that this is what may have triggered the OID error just isolated within my Account or does it appear to be what triggers the OID event error for the whole Hughesnet system ?       ... View more

@Liz wrote: Good morning Randy,   Thanks for this update, the OpenID error is a new development, I've informed the engineers of this so they can address this as well. I'll keep you posted.   Sorry about the mix-up about the problem I was having with the OpenID error. When I sent you the screen shots, the error is displayed in the last one and this was happening with all my accounts.  I know I should have brought this more to your attention than I did. This should show everyone that there is an easy fix to the OpenID error that so many who are or who has been experenceing this problem simply by keeping a cool head and reach out in a proper manner for help and provide you with the information you requested from them and for them to stop trying to correct the problem on their own which makes matters worse along with increaseing their frustrations with Hugnesnet and to only do what they are instructed to do from you ... View more

Thanks for your assistance. I'll wait till changes show up and let you know.. I'm not going to try anything to make any changes until you let me know when it's safe to procede. Is there a Master Control Account or can any Account capable of making Account changes? ... View more

Your magical work came through. I can access my profile now and other account info. Emails accounts are satifactory for now, some still needs deleting and one needs to added back. I will get you these when I get more time to. Thanks Liz And now folks (take notes), that's the way to get-der-done when problems occurred. ... View more

Update I've been PMing Liz and sent her a list, she asked for, of the email accounts I want to keep and the ones I need deleted that was created while  I was trying to solve the same, InvalidOpenID or Credentials issue that many others are having. Not only that, I sent her the screen shots leading up to this problem along with the old SAN that has been cancelled that is still showing up in some of the accounts after my new Gen5 SAN upgrade . I'm not going to rant and rage over this because it will just complicate getting these issues resolved and I need these problems fixed and Liz is making efforts to get this done.   It's apparent this is a presistant glich that Hughesnet is going to have to get fixed becaused it's in their best interest in order to retain their current customers and attract new ones.   ... View more

Formally aka randym1 OK, I've been playing around with my account and it has crashed and burned. So, from here on, I'll be having to use randym2 for my user name. MY BAD, BAD, BAD ... View more