About readman

readman · ‎04-20-2020

never got to talk to a real person. Computer asked if my phone was the one on my account and after I answered its other questions it said they couldn't process a concellation now due to the covid inpact on who is working.

readman · ‎04-20-2020

Finally got through on the phone and after answering the questions they say they can't cancel since most people didn't come to work. They won't do it on line, won't do it on chat and now they won't even do it on the phone. No other options left just keep paying.

readman · ‎05-24-2019

It has just become worse and worse over the last year. I'm trying to watch a YouTube video about installing a trailer hitch and the buffering is extremely bad. I have just received my monthly allotment of megabytes, testing the download speed I get around 15Mbps down and 3Mbps up but it still can’t stream a 480 YouTube video without buffering every 10 to 20 seconds. This is ridicules especially since they claim the system is "optimized" for 480 video. Maybe it only works on Netflix or is really optimized for speed testing who knows. I only hope Musk’s new satellite constellation works.

readman · ‎06-23-2018

I'm a new Hughesnet gen 5 customer and have some questions on how to get the best performance from the service. I was a communication engineer years ago and have some knowledge about the TCP congestion control problems using geo satellites and am somewhat suprised to see a great deal of difference between different internet sites. My gamining computer died the other day and I'm having to rebuild it so lots of downloading involved. First of all using a speed test program the link is generally 20-26 Mbps but the performance on downloads from real world sites has tremendous variation. The Steam site is managing 8 to 16 Mbps which is good but at the same time a Microsoft download for Directx is around .2 to 2 Mbps. Is there anything that I can do to speedup the Microsoft downloads? I have searched this site for a couple of days and have found a LOT of folks with the same problem but have yet to find a solution posted.

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Date Last Visited	‎04-22-2020 01:31 PM

About readman

Re: Can't cancel now since people are not working ...

Can't cancel now since people are not working !!

I have 90% of my data left and I still can't strea...

Any router settings to help throughput from Micros...