About SanLan

UPDATES on my end… Just yesterday, I started having problems logging in to my HughesNet webmail email on my iMac desktop computer. It kept saying I had the wrong password (I did not have the wrong password and did not forget it or spell it wrong, did not change it, etc.). I was finally able to login in, but then it would not let me send any emails out.   Late last night, I noticed I was having problems getting my HughesNet email on my iPhone. It was saying the same thing (wrong password) and then started saying “Cannot Get Mail. The mail server “mail.hughes.net” is not responding. Verify that you have entered the correct account info in Mail settings.”   I had not been having any problems with email on phone and had not changed anything. (I am not using wifi on my phone - I am using my cellular data).   Last night after trying to send an email from my computer, I clicked on the “Send Error Report” button. Not sure where that report goes to?   ***I just tried again to send the email that would not go through and it went through right away. Fingers crossed it is fixed? Not sure if sending that report through helped fix my issues? ... View more

Thank you @Damian  for keeping us updated. ... View more

Seems the issue is persistent...One day it works, the next day it doesn't. I had emails delivered successfully to AOL and Yahoo users the other day, and now the emails are not getting delivered. Why is this continuing to happen? ... View more

On my end, I sent a test email earlier today from my HugheNet email to my AOL email, and it went THRU within 2 minutes! Fingers crossed it is fixed.... ... View more

Thanks for the update @Damian  ... View more

I also got a bounceback from a Yahoo email address. I had no problems sending to the Yahoo email prior to a month ago. The email address is valid. ... View more

I'm getting bounceback emails, but DAYS later: " A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed".    The aol email address I am sending an email to is valid.   Hopefully they will figure this out soon.... ... View more

Uggh! I think I spoke too soon @Damian    Looks like the problem is back. My HughesNet emails are not getting delivered to AOL email addresses. ... View more

YAY! Just did a test and the email went thru immediately! Looks like we are 'unblocked'! Thanks so much!! ... View more

Thanks for your reply @Damian . The first I noticed it was the week of October 21st I think, if that helps in any way. I'll just hang tight and I'll keep doing tests every now and then to see if it is fixed. I'll let you know when all is well on my end! :) ... View more

Everything was working fine until about a week ago. Over the past week, I’ve sent at least 10 test emails and only 1 got delivered (12 hours later!). The other emails are out in limbo somewhere. I never got a bounceback email on any of them and they never got delivered. Today, I got 2 bounceback emails.   Who should I contact at HughesNet to look into this? I’m sure I’m not the only one this is happening to?   Is there a moderator that I can tag? ... View more

Thanks for the info. Hmmm….not sure how I would even contact AOL to check if they are blocking HughesNet? Is this something HughesNet would handle - could they perform a test to see? Thanks for your replies. ... View more

OK, so a HughesNet email I sent as a test at 8:30pm on 10-27 finally made it through to the AOL email address, but at 7:00am today 10-28.   It seems that AOL might be blocking HughesNet emails or putting them into some sort of ‘holding bin’?   Is this a HughesNet issue or an AOL issue? ... View more