I'm on an old hn9000 modem, been thinking of upgrading but worried I would get a installer/tech with a bad attitude. I get those alot with my directv, they come out and have fits and tell me they are not being paid to fix this or that. I'm worried Hughes uses the same techs as Directv. If I were the upgrade, what would that have to do? would they have to change the wiring any etc?
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