Hi Amanda and Gabe, I see many other posts similar to mine. So, I'm not convinced you'll be able to assist me any more than any of the others. Also, I've given up on calling in ... since I do the same tests for an hour and a half, then they say they''ll have someone call me back. IF I'm lucky enough for someone to call back and leave a message, they give me a phone number and a special code to enter in when I call back. The special code is always invalid, and I cannot talk with anyone ... and have to start over again. I am really frustrated. I have a hard time posting speed tests throughout the day because I work. And, my family TRIES and WANTS to use the Internet when I'm home in the evening. But lately they've just given up. I will see if I can post speeds throughout the day this weekend. According to my wife, speeds during the day are OK. It's ONLY in the evening that it's SLOW. I just did an upload and download speed test using testmy.net. Download was 927 Kbps and upload was 1.2 Mbps. No Hulu, Netflix, or anything else can possibly function with that bandwidth. http://testmy.net/quickstats/euchredad63 I will try to monitor this thread. i'm not sure how to get this to notify my actual email so I know when you reply. If you can resolve this so we can actually stream, I will be satisfied. If not, I cannot continue with this service, because I'm not getting what I'm paying for. Dale Miller
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