UPDATE! I caught something that might help. Under System Status on the modem when this happens the IP Gateway Association State starts over and goes through a few states like Associating, Creating IPGV Pool, etc... And the TCP Acceleration is Down. Once the Association State comes back to "Associated" everything starts working again. Internet connection comes back. My wife was home all day today and she said it did it all day. Internet up and down all day at random intervals and durations. So what give Hughesnet? Is this my modem problem or your hardware problem?
... View more
I have been having an issue in the evenings with my internet losing connection along with my phone service. The connection test to the satelites is fine and the lights on the front of the modem for transmit and recieve are flashing normally and my WIFI still connects, just no connection to the internet. This will happen randomly, work for 10-20mins then drop for 5-10mins then come back for an hour, then drop again for 15min then come back. Every device on my network is affected. I am not home during the day so I cannot tell if it happens all the time. My phone service is also affected. When the internet is working the phone calls are very garbled and nothing works when the internet is down. This has been going on for several weeks now. It happens with clear skies and a clean dish. Everything seems connected fine, just the internet drops, so I figure it has to be on Hughesnet's end. What gives? Are they doing some sort of maintenance in the evenings?
... View more