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About sarahchaney1985
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| Date Last Visited |
03-08-2017
05:55 AM
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01-25-2017
07:21 AM
1 Kudo
Thank you Chris , y'all and everyone here in the community section customer service over the phone have been completely helpful with any problem I may have had and I really appreciate it . 🙂
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01-25-2017
07:19 AM
Thank you GabeU , yeah it runs windows , I still have my Defender on it for now , but planning on checking into another antivirus , but right now I have only been going to sites that I know are trusted sites and only click links that I know is from a trusted source and thank you so much for your help it was really appreciated . 🙂
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01-21-2017
07:35 AM
wanted to say thank you to everyone for the advice , but I decided to uninstall it I guess it was just all the files it had to install slowed everything down , but now it's back to running as fast as it was since it was uninstalled , but thanks again and I really appreciate . 🙂
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01-21-2017
01:27 AM
Hi Gwalk900 and thank you , I'm trying to go to the webpage you have suggested but it isn't wanting to go to it or load , is there any way I can restart my router to see if that might help ? Because I had a customer representative tell me that sometimes if it gets slow you can reset your router by unplugging the router from the ac adaptor and then unplugging the ac adaptor and plug it all back up , but I don't want to mess up anything so that's why I asking about that too .
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01-21-2017
01:17 AM
Hi Chris and thank you , I had a trial of McAfee antivirus that came installed on my computer when I bought it , but the trial had ended so I uninstalled it last night but it was still doing it .
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01-21-2017
12:41 AM
I've been with hughesnet about a week now and everything has been running fine until I installed my Alarm Zone antivirus , and it seems like since then my browser and every website I go to has gotten slow and when I get to youtube it just keeps saying waiting for youtube and won't load the page , and I have it in the approval settings in the antivirus and it still won't go to the page and I was just wondering if anyone else has had the same problem I wanted to see if anyone here in the community could help me instead of having to contact customer service especially if there is an easy fix and wanted to say thanks in advance for any suggestions .
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