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Rjohnson

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Date Last Visited
‎10-03-2018 06:08 PM

Re: Laptop won't connect to internet

by in Tech Support
‎10-03-2018 03:16 PM
‎10-03-2018 03:16 PM
Lenovo IdeaPad - unsure of model (I'm at work now, laptop is at home.  It is probably 5-7 years old).     Updated to Win10 just yesterday (brought computer to work and WiFi worked fine, did all updates).     Network appears on the laptop, allows me to enter password then indicates "No Internet".  Yes, it reappears after I have "forgotten" network.      ... View more

Laptop won't connect to internet

by in Tech Support
‎10-03-2018 01:38 PM
‎10-03-2018 01:38 PM
I have not been able to get my laptop to connect to the internet.  I have taken the laptop to two other locations and it worked without any issues.  Two calls to Hughes Net for support were both unsuccessful.  Neither representative was able (or willing....) to assist.  Instead, I was transferred to their paid support team who are not Hughes Net employees.  Nobody has tried to help me without asking for my credit card information first.     I have reset the router, cleared all cookies on the laptop, "forgot" the WiFi connection.  Other devices (iPhones, iPad, and Kindle) work without any issues.     Any suggestions?   ... View more
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