I have been receiving this state error code for the past 3 days resulting in no internet access. I spoke to phone support on Monday and chat support today. Case # 115940587 Phone support explained that the outage was due to snow in Cheyenne, WY. Chat support told me to call phone support with no further explaination. I find the snow explaination very difficult to believe. I need an alternative option rather than to wait for service or to call back later.
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