Hi Brooke, and thank you for responding! No one has called me yet. The reason you may not have communication was my modem is because I unplugged it. I thought maybe I was using data at night so I started unplugging it to see if it would solve my problem during the day, it hasn’t so I just all together unplugged it since I can’t use the WiFi anyways!
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I’ve had Hughes Net for one week. One the first day (day of installation) Netflix took awhile to load and buffered every 5 minutes. When I ordered Hughes net the representative assured me Netflix would work just fine! I made sure I asked every question I could think of because I’ve had problems with companies promising things they don’t deliver before! I only have 1 tv that is connected to the internet, nothing else! I also live in the country and have 0 trees around me so I thought satellite internet would be fine. The night of installation I called hughesnet and told them my troubles! The representative took me through some steps to see if my WiFi was up to speed, etc. they said they would have someone call me back in 3-5 days, it’s been a week! No call and my WiFi still doesn’t work! I’d like to cancel and I don’t think I should pay the etf fees bc I was deceivednwhen ordering and no one has returned my calls. I don’t want to have to worry about WiFi! Thanks in advance
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