I think Gwalk900's final statement goes directly to the heart of this whole data usage issue: "Determining the cause of missing data or even excess use requires that a user have some degree of understanding their Network." It's pretty obvious from the posts that there are a lot of users who don't "have some degree of understanding their Network". Being one of those non-understanding-users, my questions are: WHY? WHO REQUIRES THAT I UNDERSTAND MY NETWORK? WHEN AND HOW WAS I INFORMED OF THIS REQUIREMENT? WHY HAS NO OTHER ISP I'VE USED IN THE LAST 20 YEARS REQUIRED THAT I UNDERSTAND MY NETWORK? My best guess to the answer to #1 would be "because Hughes doesn't have the capability, expertise, personnel to solve this data leakage (although "hemorrhage" would be more accurate) themselves so they are requiring their paying customers to do the job themselves. Put simply, it would cost Hughes money." Ah, I see I am 2 minutes away from the end of good ol' Bonus Time so I must leave you all to figure out the rest of the answers. Which I doubt any of you will have a problem with . . . even those of us who can't seem to get with the program and understand our networks. Besides, have to get to work, I've a couple of surgeries scheduled for today. And, you know, I do believe my first vict . . . er, patient is a HugesNet executive. I sure hope he/she has a basic understanding of brain surgery. We don't ever tell people this, but it really is required if the patient has any hope of having a successful surgery! Just kidding. I'm not really a brain surgeon. Just another HughesNet, data hemorrhaging customer.
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