Hello Tech Folks, Internet has been slow since I signed up (on computer and tv). Emails, browsing and streaming are all intermittently paused or dropped. I've disconnected everything, run a speed test, and checked my data usage (yes, I'm out of data right now but the connection has always been slow and unreliable even at the beginning of the pay cycle). Right now upload speed is 2.49 Mbps and download speed is 0.71 Mbps. However, it's been slow from the the day my service was connected. When I inquired about this service when signing up, I asked the agent whether or not HughesNet would support streaming; he confidently assured me that it would, even when I specifically asked about Netflix and Sling TV. I'm disappointed and frustrated by the level of service provided by the HughesNet product and lack of response from online support. I tried to start a chat with an online service representative twice. Both times I had no response. If my connection speed challenge isn't resolved, I'm ready to drop HughesNet to find another service. Thank you for your prompt attention to this matter.
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