About ShutterMan

We went through all the steps over the phone, and they say a tech won't be out until 1/16.  It's been down for 2 days, was down for half of December (a tech came out then and fixed something).  We can't keep going weeks at a time with no connectivity, else we'll need to go with a different provider.  Can someone escalate this, or tell me there's nothing they can do so we can go with another option for service?   ... View more