About kcmitch

I agree with Steve and Gwalk900.  Yes, there have been a few times when I had concerns, but they were always taken care of.  Twice my modem failed and both times a new one arrived within a short period.  My home is 30 miles out in the country and rarely do I lose service completely - usually when there's a severe storm with wind and rain. ... View more

The same thing happened to me several months ago and HughesNet techs tried several times to "fix it".  However, it turned out to be something within my computer itself causing the problem and once that was taken care of the problem was solved.  Sorry, but since I am not a technology expert I have no clue what was repaired - just know this one didn't originate with HughesNet. ... View more