We are new users to Hughesnet. I explained in the original call to services our family must have requirements. I was told no problem. Well the billing cycly isn't done. Ten days left and we're out of gigabytes. I called customer service and was informed we are on the highest plan offered in our area (20 GB). This doesn't meet the needs of our family. I can't upgrade our plan. I have three students requiring internet service daily for research, papers, classwork etc. This needs to be resolved ASAP.
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