The sppeds are nothing like the commercials say, it takes forever for me to get pages to load, but when I call they always say my speeds are great, I don't think they know what great is. Then I was having a new roof put on my house and called the tech to see what needed to be done, he said it would be $125 for the service call and $250 per hour to get me back up and running or I could sign up for their monthly service fee which would be same day or next day for $27.00 per month so I did that, then the tech guy shows up at my home 5 days later and says he doesn't move the satellite and it might be a couple weeks before they can schedule someone to get me up and running! I run a business from my home I can't afford to be withpout service for that long! So I drug the satellite up to my roof and drilled it back into place myself while the tech went and got lunch then came back and pushed a couple buttons on his computer. Then the next month they draft $490.00 out of my bank account instead of the $107.00 that I was expecting and tell me the service wasn't covered by the monthly service fee I paid for. This is the most unprofessional company i have ever dealt with, not only did they lie to me when I called ahead of time but then they turn around and rob me after I did the heavy lifting myself and the tech said everything was good. I hope they do pull the calls and I want copies of them.
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