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jason.rhodus197
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Joined 10 years ago
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Re: Really tired of getting put on auto pay when i signed up for paper billing from the start.
Talking to folks at Hughesnet is like talking to an automated phone service. Where the recording says "In a few words, please state your problem" You say "Hamburger" and the recording says, "We heard Taco, is that correct?"10KViews0likes0CommentsRe: Really tired of getting put on auto pay when i signed up for paper billing from the start.
HughesNet Gen4 Prime Plus Monthly Service Fee 06/30/2016-07/30/2016 $59.99 Service Credit ($20.00 )x24 Service Credit 06/30/2016-07/30/2016 -$20.00 Service Discount ($5.00 x 3 Months )Service Discount 06/30/2016-07/30/2016 -$5.00 Telecommunication Service Taxes State $3.85Total Taxes For Site: $3.85 Total Billing for Site: $34.99 Total Current Site Charges: $38.84 Where is the $10? oh that's right, it's not there. Bill total should have been $28.84 total, or $24.99 before taxes. The credits they are talking about are there. The one I am talking about isn't. The credit I am talking about should be listed as a ($10.00 x 5 months). I see the $5, I see the $20 for being first time customer, but no $10. Discounts Service Discount ($5.00 x 3 Months) 1 -$5.00 Service Fees HughesNet Gen4 Prime Plus1 $59.99 Service Credit ($20.00)x24 1 -$20.00 Total Accounts Charged1 $34.99 Nope, Note a $10 credit to be seen.10KViews0likes0CommentsRe: Really tired of getting put on auto pay when i signed up for paper billing from the start.
The credits she is referring to and the one I am is 2 completely different topics. The credit she is talking about has been on all my bills since day 1. The credit I am talking about was supposed to start showing on this bill due and for the next 5 bills only. A $10 credit for the next 5 months for a cash back check I got that no one in my area would cash. The $5 credit Amanda and all the other are talking about is something entirely different. A whole other credit of it's own. a credit that will be there for the 2 yrs I have service. Let me make it as plain as I can. Yes I have been getting a $5 credit on every bill since day one. BUT, with the credit I am talking about would increase that credit to $15 for the next 5 months. A $10 credit for the next 5 billing cycles, plus the 5 I have already been getting. If my math is right, 10+5=15. I am not getting the 10. That's what I have preaching now for the last week in this post and Email support and no one seems to be able to read simple English.10KViews0likes0Comments