Here's what I was told. But no they didn't even suggest this. I would recommend calling in for live support (866-347-3292) on this issue, and provide them the state code 21.1.1. The agent should walk you through re-registering your system. If that fails, a technician may need to be dispatched to your home for a reconfiguration. It sounds as though your system may not have recovered properly from the outage
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