About rsanderson

I'll proceed to follow up on the speed test proceed to collect information and will also be following up with regards to cost of contract termination. With regards to VoiP not supported / Microsoft Teams not support, thanks for admitting that!  You heard it straight from the source folks (HINT:  Call ViaSat) ... View more

I remain disappointed with the upload speed and am going to start to consider cost to terminate contract / move to ViaSat.  The download speed is sufficient (my speed tests come back with ~45 Mbps).  Upload however, isn't even proving to be sufficient to carry the Voice over IP (VoiP) audio upload over Microsoft Teams (Voice only, no video upload).  People have a hard time hearding me talk on the VoiP call.  My upload speeds are only averaging 0.239 Mbps!! Today, a tech ran a connectiivty test, and the results were: DL Speed (Mbps): 45.1 UL Speed (Mbps): 0.239 Round Trip Ping Time (msec): 614 Packet Loss: 20%   Their response was "everything checks out OK" and I don't need dish realignment.  I remain concerned by 20% packet loss and the fact that UL speed can't push past the 0.239 Mbps range.  I'm not expecting major speed on upload, but I need it to be sufficient to carry VoiP, and HughesNet seems to fail to deliver on that.     ... View more