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Date Last Visited
‎11-17-2020 02:52 PM

Slow Internet Speeds Complaint

by in Tech Support
‎03-17-2020 04:57 PM
‎03-17-2020 04:57 PM
Hello,   I’d like to share my download test results with HughesNet. Obviously, these results are unacceptable. I have reached my data cap for the month, but the speeds still shouldn’t be this slow. For my download speed tests, each test has resulted in .1Mbps download speeds using the 25MB test for my Gen 5 Service plan. This is crazy and I’m infuriated! Why am I paying HughesNet???   Download Tests 03/17/2020 / 10:58am - 11:43am /   https://testmy.net/db/goX7gjD9E 03/17/2020 / 11:44am - 12:32pm /   https://testmy.net/db/W04I1_M0L 03/17/2020 / 1:03pm - 1:52pm / https://testmy.net/db/2aLGBceRZ ... View more
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Re: Video Data Saver Button DISAPPEARED

by in Tech Support
‎09-09-2019 11:23 PM
‎09-09-2019 11:23 PM
I also do not have the VDS option on my account anymore. It simply doesn't Show up under Settings anymore - on mobile or desktop HughesNet apps. When will this be fixed?? ... View more

HughesNet Installation Grounding Question

by in Tech Support
‎06-11-2019 01:50 AM
‎06-11-2019 01:50 AM
I am very pleased so far with HughesNet service - but wanted to check in and see if this installation looks correct. See pictures I've attached. The grounding has been attached to the electrical box and all connections are exposed outside my home. Does this look safe to everyone?   ... View more
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