Hello, Amanda (and others). Not to be rude, but if I had any other way to connect to the 'net, I'd ditch HughesNet. I despise the long latency, uneven (and always relatively low) speed, and ridiculous data caps. So, no, I havent tried using a cell connection, because there isn't one. No cable, no line-of-sight towers, no landline, no anything except electricity, a massive 2G cell booster (weak voice only), and open skies. Welcome to The Boonies, prime HughesNet territory. I haven't modified hosts. I tried two other workstations, using various flavors (releases) of OS and firefox with multiple local user accounts, including one created specifically to test Hughes account access. I've tried the "no addons", "clear all cookies", "allow 3rd party", and Private Browsing routes. I've tried an old Wind(bl)ows machine with Vista and Internet Explo(d|r)er. I can login ONLY to the community forums, and then encounter the loop if I try to access account info. Any other login routes also result in the SSO loop. I suspect there's something whacky about my account, as that discussion came up immediately after moving from the HN7000. No one has convinced me that a thorough audit of my account configuration has been attempted. Gwalk900 suggested using the "old" login to diagnose Gen4 account conversion problems, but I only (evidently) succeeded in creating a new and unwanted email account. Attempts to login to manage my account resulted in the loop, again. I'm reluctant to try the support line again, as my last convo with them about SSO was a washout. The "script followers" there never managed to escalate the problem to someone who has knowledge and access to properly run a packet trace on my login attempts, examine the server side processes, or audit my account setup. Thank you (all) for your time.
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