About soliday1

When I signed up for Hughes Net I was told I could apply for a $100 rebate after 2 complete months of billing.  I ordered in March of 2019.  It was my understanding that the first billing cycle was a short month.  So that would put me into June when I would be able to request a rebate.  I went in today to request it and I can't get to the form to fill out.  It wants me to sign in with my email account and password.  I use the email account that I have gotten emails on and it says it isn't a valid email.  I don't even know what my hughesnet email account is because I never set it up.   How do I get to the rebate form? ... View more

I called today about my account.  I wanted to remove the telephone service from my account and was told there would be a $195(don't remember the exact amount?) fee to disconnect service since I was still in my 2 year contract.  Thing is, I didn't know I had a 2 year contract.  When I talked to the sales rep he never said anything about having a 2 year contract for the internet OR  the phone service.  I would like to see something in writing about 2 year contracts and would also like for the recording to be reviewed where I asked about contracts and was told there was none.   Also, I am having buffing issues with Netflix once my high speed service runs out.  The sales guy gave me this big spill about how satellite internet was different then cable internet or data plans through cell phone service.  He said that he had several customers that would use all their GB and would not see any buffing issues while watching Netflix.  He said that when we used all of our 20 GB service that we would not notice a difference in streaming Netflix.  He said the only issue we might have is if we had a hugh big screen TV that the pixels might not be as sharp.   I would like for someone from customer relations to contact me. ... View more