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Clhsh1117
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Re: PULL SALES CALL
I called at&t to get their services. The sales rep set me up with a direct tv and Hughes net bundle. She told me my total monthly for the two would be $84.99. I’ve talked with a rep for Hughes net and she explained my monthly would be $66.03 then give me a discount of $10 until I figured out where the miscommunication was. The lady who done my sign up didn’t tell me it would be a separate bill. One from direct and one from Hughes net. I was under the impression that a “bundle” was going to put the two together for the total that she give me. She also told me that the package I signed up for was a $30 package for the satellite tv plus $7 per additional box. I got two additional boxes so I expected the extra $14 from them. She never mentioned the $66.03 separate for the internet. Had it all been explained I would’ve just gotten the Hughes net and not even gotten the direct tv. AT&T told me they aren’t able to access any of my information and that I would have to go through you guys. Hopefully you can help!2.8KViews0likes4CommentsPULL SALES CALL
Order number 16033686 The representative who set up my acct give me prices that are not correct. I agreed to pay the total she (antionette) give me. However, I didn’t not agree to the pricing I am being billed. No ones seems to be able to give me any information on my initial set up conversation with this lady. I was informed that the sales call can be pulled and reviewed. I’d like to have that done! I was misinformed and lied to.2.9KViews0likes7Comments