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About John1701q
since
08-31-2019
04-14-2020
John1701q
Freshman
8
Posts
2
Kudos
0
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| Date Last Visited |
04-14-2020
01:55 PM
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04-06-2020
05:32 PM
1 Kudo
My niece is doing remote schooling it went over our cap and were throttled so hard that NOTHNG would load at all. It all kept timing out. Had to buy a token just so we can get back online and that she can do her schoolwork. This is not right, that I need to keep buying tokens because we got throttled down to nothing.
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04-06-2020
03:37 PM
Still not working, I deleted the program, removed the cache, and restarted the computer. Then I reinstalled it fresh, still getting the same error.
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04-05-2020
05:18 PM
I put off upgrading my status meter because I had issues before. I just upgraded it and now it will no longer see the modem.. It worked fine before. And yes, I connected it directly to my PC. I have the IP address correct as well. I can still access the internet and everything else. But I get a "modem not available attempting to connect" message.Is there a way I can get an older version of the program?
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08-31-2019
06:22 PM
1 Kudo
I do see it as an option, so I will see what happens. I do not want Gen5, heard too many horror stories.
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08-31-2019
12:55 PM
I am been with this service since 2012, I have the HughesNet Gen4 Power. But now I see this Prime Plus will cost rougly the same and give me 50 gigs in the bonus time instead of 10. How do I upgrade? Now a few years back I was sent a new modem, but I could not get it to work. I was working 10+ hour days and could not sit on the phone for hours waiting to get help. Do I need to go through that agin if I upgrade?
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