- HughesNet Community
- :
- About John1701q
HughesNet Community
About John1701q
Freshman
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
11
Posts
4
Kudos
0
Solutions
Contact Me
| Online Status |
Offline
|
| Date Last Visited |
09-12-2022
08:06 AM
|
09-08-2022
12:08 PM
That still does not explain why I lost my bonus zone. The G4 plans all show having 50gig
... View more
09-08-2022
09:16 AM
A few years back I was forced into upgrading to Gen5. I have a new dish and the HT-2000-W modem. I also had to select a new plan. With that new plan I was getting 10 gig regular and 50 gig bonus zone. Now I am only getting 10gig on the bonus zone. I have the Prime Plus plan, the tiers above it and below it both get the 50gig bonus zone. I contacted tech support and was told that I was still on Gen 4 and had the older equipment. They were trying to upsell me, but I al;ready am on Gen5. What is going on here?
... View more
Labels:
- Labels:
-
Data Management
04-06-2020
05:32 PM
3 Kudos
My niece is doing remote schooling it went over our cap and were throttled so hard that NOTHNG would load at all. It all kept timing out. Had to buy a token just so we can get back online and that she can do her schoolwork. This is not right, that I need to keep buying tokens because we got throttled down to nothing.
... View more
Labels:
- Labels:
-
Plans
04-06-2020
03:37 PM
Still not working, I deleted the program, removed the cache, and restarted the computer. Then I reinstalled it fresh, still getting the same error.
... View more
04-05-2020
05:18 PM
I put off upgrading my status meter because I had issues before. I just upgraded it and now it will no longer see the modem.. It worked fine before. And yes, I connected it directly to my PC. I have the IP address correct as well. I can still access the internet and everything else. But I get a "modem not available attempting to connect" message.Is there a way I can get an older version of the program?
... View more
Labels:
- Labels:
-
Performance
08-31-2019
06:22 PM
1 Kudo
I do see it as an option, so I will see what happens. I do not want Gen5, heard too many horror stories.
... View more
08-31-2019
12:55 PM
I am been with this service since 2012, I have the HughesNet Gen4 Power. But now I see this Prime Plus will cost rougly the same and give me 50 gigs in the bonus time instead of 10. How do I upgrade? Now a few years back I was sent a new modem, but I could not get it to work. I was working 10+ hour days and could not sit on the phone for hours waiting to get help. Do I need to go through that agin if I upgrade?
... View more
Labels:
- Labels:
-
Gen4
Latest Tags
No tags yet
- HughesNet Community
- :
- About John1701q
