About John1701q

My niece is doing remote schooling it went over our cap and were throttled so hard that NOTHNG would load at all. It all kept timing out. Had to buy a token just so we can get back online and that she can do her schoolwork. This is not right, that I need to keep buying tokens because we got throttled down to nothing. ... View more

I put off upgrading my status meter because I had issues before. I just upgraded it and now it will no longer see the modem.. It worked fine before. And yes, I connected it directly to my PC. I have the IP address correct as well. I can still access the internet and everything else. But I get a "modem not available attempting to connect" message.Is there a way I can get an older version of the program? ... View more

I am been with this service since 2012, I have the HughesNet Gen4 Power.   But now I see this Prime Plus will cost rougly the same and give me 50 gigs in the bonus time instead of 10. How do I upgrade? Now a few years back I was sent a new modem, but I could not get it to work. I was working 10+ hour days and could not sit on the phone for hours waiting to get help. Do I need to go through that agin if I upgrade? ... View more