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About cbhaga01
since
11-13-2019
05-09-2020
cbhaga01
Freshman
6
Posts
2
Kudos
0
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| Date Last Visited |
05-09-2020
06:28 PM
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05-09-2020
04:27 PM
1 Kudo
Hello again, Liz! The issue seems to have resolved itself. My wife mentioned that our Internet connect was buggy around that time as well, so that probably had something to do with it. Thanks for your help!
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05-06-2020
06:02 PM
Hi Liz! Unplugging the device fixed the issue for a bit, but then it happened again. So, we're still dealing with it to some extent.
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05-06-2020
05:25 PM
Hey folks. We've got phone through HN. It's always worked pretty great, up until today. When we pick it up, instead of a dial-tone, we get a "device not registered" error message. Our internet it working fine. We unplugged the phone "modem" (I don't know the proper term for whatever that tiny box is) and plugged it back in, which seems to have temporarily fixed the issue. Any advice would be greatly appreciated. Thanks!
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01-20-2020
02:40 PM
1 Kudo
Thanks Liz (and everyone else)! I sincerely appreciate the responses. Thursday will work just fine.
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01-19-2020
03:34 PM
Thanks for the replies maratsade and C0RR0SIVE. This is my first time on here, so is there anything I need to do?
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01-19-2020
02:22 PM
Hello. We've been dealing with an issue intermittently for several months now. When the temperature drops below a certain point (usually below freezing), our internet will go out. This occurs regardless of the weather; in fact, it's beautiful here today, but cold, and we haven't had a connection since way early in the morning. The diagnostic page says we have a 3.1.1 error, something about a cable issue. And, of course, we've tried all the other steps (restarting the router, ensuring everything is connected properly). A tech was sent out back in November. He said he tightened everything up on the outside, but the issue persists. Anyone got any advice? This is getting pretty old.
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